Improving Nursing Home Resident Quality of Life and Care Through the Civil Money Penalty Reinvestment Program

In 2017, the Centers for Medicare & Medicaid Services (CMS) launched the Civil Money Penalty Reinvestment Program (CMPRP) to improve the quality of life and care for nursing home residents.

Deloitte Consulting LLC, TMF, Pathway Health and Institute for Healthcare Improvement (IHI) are collaborative partners to achieve the project’s goals to reduce adverse events, improve dementia care and improve staffing quality, such as reducing turnover, improving staff retention and enhancing general staff performance.

Using persona research, TMF leads CMPRP diffusion, outreach and education efforts by creating meaningful content to communicate about the program’s free quality improvement opportunities and tools for nursing homes. CMPRP competency and staff satisfaction tools are developed using TMF subject matter expert knowledge of the nursing home industry, as well as research conducted by the team.

In addition, TMF leads one-to-one virtual technical assistance to educate staff about best practices to provide person-centered care to residents living with a diagnosis of dementia. TMF is also responsible for reviewing CMP applications submitted by nursing home staff requesting funds to implement projects that would benefit resident quality of life and care if funded.